Introducing Retail Supply Chain & Logistics Expo
With online sales already making up a huge proportion of retail sales, returning products is as important as purchasing them. Returning online purchases in store is now the norm.
Customers are also looking for faster and faster delivery with some retailers looking at same day and within the hour delivery. The landscape is changing in a number of ways including;
Customers are looking for faster delivery (some offering same day delivery) to their home, office, or designated drop zone. This puts a massive strain on supply chain and logistics and demands extra investment.
Allowing customers to seamlessly shop online or in brick-and-mortar stores, omnichannel supply chains place greater demands on logistics and supply chains. The switch from single channel to omnichannel requires a complete rethink of supply chain logistics.
Artificial Intelligence (AI)
With greater access to Big Data, more organisations are turning to AI and machine learning to simplify tasks and automate procedures. Gartner reports that in the four years to 2019, there was a 270% increase in the number of organizations using artificial intelligence.
Adapting supply chain and logistics to stay competitive in this new era of retail is hugely important. Customers are having a bigger influence on stock keeping and delivery times than ever before. This is clear considering that 58% of consumers say it is important for inventory status to be visible online while shopping.
Introducing the Retail Supply Chain & Logistics Expo
The Retail Supply Chain & Logistics Expo exists as a hub for retailers to improve their supply chain and revolutionise their logistics. Consisting of 200 leading exhibitors, 100 industry expert speakers, and 3,000 visitors the Retail Supply Chain & Logistics Expo inspires visitors and gives them the opportunity to create new and profitable business relationships.
The show takes place on the 22nd & 23rd of Feb 2021 at the ExCeL London and is completely free to attend.