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12 & 13 November 2025

ExCeL LONDON

State of E-Commerce in the United States 2021

(Image Source: Parcel Monitor)

Considering how hundreds of millions of parcels enter and leave the country each day, it is not surprising that the United States (US) is home to the second largest e-commerce market in the world. According to a recent report by the US Department of Commerce Retail Indicator Division, e-commerce accounted for 13.2% of all US retail sales in 2021, with its revenue projected to exceed $1.3 trillion by 2025. In one of their latest articles, our media partner, Parcel Monitor, took a closer look at how the state of e-commerce in the US has evolved over the past year.

 

Key findings of the study include:
•Most (98%) US parcels were successfully delivered on the first attempt in 2021.
•Average transit time of US packages increased from 3.2 days in 2020 to 3.6 days in 2021.
•Inbound international parcels in the US primarily come from China, Canada and Mexico.

 

Interested to find out more? Check out the full article here!