The Retail Supply Chain & Logistics Expo logo

28 Feb & 1 Mar 2023


Keynote Theatre 4

    • Wednesday

      Daniel Peach: Speaking in the Keynote Theatre 4

      11.00 - 11.30

      Daniel Peach

      Making Digital Channels More Profitable

      The number of shoppers buying online and researching online before buying in-store have seen sustained increases through the pandemic. Finding and nurturing your most profitable customers across channels can be challenging. Daniel will share examples of how European retailers in Google's digital acceleration programme Have increased profitability and how you can adopt the approach in your digital transformal journeys

      Darren Hatton: Speaking in the Keynote Theatre 4

      11.45 - 12.15

      Darren Hatton
      Royal Mail

      Make your life easier with Royal Mail’s Click and Drop shipping platform.

      Click and Drop - our simplest cloud-based shipping solution. Watch a live demo on how you can scale up your parcel dispatch to multiple work stations as well as incorporate multiple trading names, set up an automatic upload of website orders and connect directly with your marketplace accounts to track your items, and pull through new orders ready for dispatch. Process electronic customs details, automatic label printing and so much more.

      David Josephs & Matt Pollington: Speaking in the Keynote Theatre 4

      12.30 - 13.00

      David Josephs & Matt Pollington
      Meta & MADE.COM

      The Next Era of Growth: Shaping the Future of Retail and eComm with Connected Brands

      "Significant digital acceleration, plus shifting consumer behaviour and expectations of retail brands, means the way brands are being built is changing. Welcome to the next era of growth, where Connected Brands grow by connecting with people in different ways based on what matters most to them. In this session, hear about Meta’s new brand building study, with key findings to help marketers shift brand metrics, including three multipliers to supercharge brand campaigns: Connected Voices: choosing the best audience to voice your brand stories Connected Experiences: offering new ways to connect with different audiences by increasing brand touchpoints Connected Discovery: using a shoppable layer to make the purchase easy when in a discovery mindset"

      Yogith Krishna Chittibomma: Speaking in the Keynote Theatre 4

      13.15 - 13.45

      Yogith Krishna Chittibomma

      Transformations in Supply Chain

      What are the various complex operations, vulnerabilities and bottlenecks in current supply chain. Importance of transforming the existing supply chains in creating a sustainable operations.

      Alex Richards: Speaking in the Keynote Theatre 4

      14.00 - 14.30

      Alex Richards

      True Agility - Less Pace, More Value

      Over the last 20 years, Agile has been commoditised into multiple frameworks and associated certificates. Alex will share some real life examples of using the principles of Agile and Lean to focus on delivering value sustainably, rather than delivering the wrong thing quickly.

      Nick King: Speaking in the Keynote Theatre 4

      14.45 - 15.15

      Nick King

      The Digitisation of Car Buying - An Automotive Case Study

      The Pandemic Forced Change out of Necessity, so Retailers Could Continue to Trade. But We’re Now Seeing a Move to Really Build on That Change and Improve the Buyer Experience Permanently. What Are the Consumer Trends, What Do We See on Our Platform and How Are the Best Retailers Are Using Digital to Grow Their Businesses?

      Flavilla Fongang: Speaking in the Keynote Theatre 4

      15:30 - 16:00

      Flavilla Fongang
      3 Colours Rule

      How To Transform your Customers into Brand Advocates

      How have some brands or business individuals developed an emotional connection with a large audience who continuously buy from them without hesitation? Nowadays, being capable of delivering a product or service isn’t good enough. Your clients and prospects expect more from you. Flavilla has analysed the success of iconic brands that have been able to survive market challenges. She developed the Beyond Marketing Approach to help businesses develop their own brand ecosystem to maintain high prospect and client engagement and their lifetime value.