The Retail Supply Chain & Logistics Expo logo

27 & 28 February 2024


The Ultimate Guide to Omnichannel Logistics

(Image source: Parcel Monitor)

Omnichannel is here to stay. To meet the growing expectations of their customers, brands must continuously evolve their omnichannel strategy to ensure seamlessness across multiple touching points. According to our media partner, Parcel Monitor, omnichannel logistics refers to “the setup of the organization’s end-to-end fulfillment capabilities to deliver all supply chain demands of an omnichannel business.”

In a recent collaboration with LUXASIA, Parcel Monitor has released the ultimate guide that covers all the key elements to developing a successful omnichannel strategy:

Talent: It is about having the right people with the right mindset working collaboratively.
Mindset: A transformation-ready attitude is principal in anticipating shifts and hurdles coming your way.
Invest: Brands must invest in systems and technology that allow them to seamlessly integrate the different processes to create that “one” network across the organization.
Prioritization of capabilities: Have the end goal in mind and prioritizing is key.

Curious to find out more? Check out the full omnichannel guide here!