Amanda Winterflood and James Bootle
Head of Great Procurement Experience & Indirects and Head of Fulfilment Strategy &Programme Delivery  -  Hotel Chocolat
How a simple recipe can deliver sweet success
We will unwrap the journey Hotel Chocolat has taken going ''back to basics''.
Having a clear strategy, partnering cross-functionally, and being decisive has driven efficiencies in our cost of service. All the while delivering happiness through chocolate to our customers across our +120 stores and millions of parcels from online orders.