The Retail Supply Chain & Logistics Expo logo

27 & 28 Feb 2024

ExCeL LONDON

Lois Richards: Speaking at the Retail Supply Chain & Logistics Expo

Lois Richards

Logistics & Operations Lead  -  Astrid & Miyu

Operational Agility in the SME Landscape

Small-to-Medium Enterprises are the engine of growth in our economy, driving innovation, greater productivity and efficient solutions. With almost 6 million of UK businesses being SMEs, it is vital to understand how today''s SMEs can set themselves on a trajectory to success. This session will cover topics such as identifying the 7 stages of SME growth, external influencing factors as well as change management.

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About Lois Richards

Lois Richards is L&O Lead at Astrid & Miyu. Working with the likes of Harvey Nichols, MATCHESFASHION, Cult Beauty and Tomorrow London, Lois has over 8 years'' experience within the Premium Ecommerce industry. Being a part of projects such as a 90-minute delivery service, a Pre-12 New York delivery service as well as sole implementation of a cosmetic compliance department, Lois has developed an agile change management approach towards this continuously challenging retail landscape. Having celebrated their 10-year anniversary Astrid & Miyu (the demi-fine jewellery brand) pride themselves on their cult community. After opening 6 new stores in 2022 including a New York boutique, Lois has joined the brand at its pivotal steep growth trajectory phase. The implementation of systems and processes to support the growth this SME is the primary operational focus for Lois.